Saturday May 6, 2017
8:00 AM - 4:00 PM CDT
Saturday, May 6, 2017
8:00am - 4:00pm
Pasta Express
3025 W. Republic Rd.
Springfield, MO 65807
ASA-Midwest Members: $249
Non Members: $299
Heather Sebben
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How to Make a Lasting Impression
presented in person by Barry Barrett
Have you ever had an experience where someone went above and beyond for you?
Did that make a lasting impression? A lasting impression isn't done by accident - it is a process.
Join Barry as he teaches you a seven-step sales process that provides the advisor with a clear model of how a customer is supposed to be served at every stage of the sale. During the interactive training, Barry will use real customer scenarios for you to immediately take back to your shop to implement. He will also be providing you with the resources to develop phone skills and high quality scripts, improve your up-selling and closing techniques, review recorded sales calls and identify errors, and increasing your overall customer satisfaction!
Register today!