Lincoln Chapter Meeting: Selling Techniques
Name: Lincoln Chapter Meeting: Selling Techniques
Date: June 21, 2017
Time: 6:00 PM - 9:30 PM CDT
Website: CLICK HERE TO VIEW FLYER
Registration: Register Now
presented in person by Barry Barrett
Most technicians and service advisors understand the technical aspect of a vehicle at a level 9-10. The problem is that the service advisor thinks a customer understands at a level 5-6. The truth is that customer understands the technical aspects at a level two! This disconnect in the understanding of the vehicle puts the customer in fear mode, and therefore they do not make good choices.
In this class Service Advisors will learn to communicate by using level two selling techniques that will help put customers at ease and improve relationships, so they will make better decisions regarding the care of their vehicle which will lead to higher sales and therefore more profits.