Kansas City Chapter Meeting - Shop Flow Roundtable
Date and Time
Tuesday Feb 21, 2017
6:30 PM - 8:30 PM CST
Location
Manny's
207 Southwest Blvd
Kansas City, MO 64108
Fees/Admission
$25 for ASA-Midwest members
$30 for non-members
Website
Description
Show Flow Roundtable
Come join fellow shop owners to share and discuss how to operate and improve your shop flow.
- Customer arrival, documenting customer complaints, online appointments (Lead: Mike Prendergast)
- Workflow / job boards (Lead: Doug Scott)
- Digital Inspections / checkout procedures (Lead: Joe Sevart)
- Efficiency: building layout / tool and equipment location / parts / inventory (Lead: Jerry Holcom)
- After the work is complete / Test drive / delivery of car / Reviews / Post-sale follow up (Lead: Mike Goodwin)
