Tuesday Apr 18, 2017
6:30 PM - 8:30 PM CDT
Tuesday, April 18, 2017
6:30 - 8:30 pm
The Grid
Room B
12022 Blue Valley Parkway
Overland Park, KS 66213
$25 for ASA-Midwest Members
$30 for Non-Members
Heather Sebben
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Increasing Car Count
presented in person by Jim Saeli w/ Management Success
Every day, shop owners spend thousands of dollars on marketing but they still struggle with low car counts. While marketing is a key component in bringing this number up, it’s what happens after the customer contacts your shop that really counts.
In this informative one-hour presentation, Management Success Senior Consultant, Jim Saeli, will share valuable information on how to improve your shop’s car counts. During this session, you will learn how to:
- Develop and implement systems that will increase customer traffic.
-Use social media to establish brand recognition.
-Properly train your advisors and techs on delivering and handling customers.
-Retain "customers for life" and use these relationships to gain referrals.
If you shop is focused on the customer experience, you will notice an increase in both your car counts and your profits!
Printed courtesy of www.mwaca.org – Contact the Midwest Auto Care Alliance - MWACA for more information.
5950 North Oak Trafficway, Gladstone, MO 64118 – (816) 413-9800 – sheri@mwaca.org